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Privacy Policy

Effective Date: November 4, 2025

1. Introduction

Welcome to ERM Pilot. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our enterprise risk management and business continuity software platform.

2. Data Collection

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and professional title when you register for an account or request a demo.
  • Usage Data: Information about how you interact with our platform, including log data, IP addresses, browser types, and access times.
  • Customer Data: Data uploaded or generated by you while using our services, such as risk registers, business continuity plans, and vendor information.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • To provide, maintain, and improve our platform and services.
  • To process transactions and manage your account.
  • To communicate with you, including sending service updates, security alerts, and support messages.
  • To analyze usage patterns and optimize user experience.
  • To comply with legal obligations and enforce our terms of service.

4. Data Security

We implement robust technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, regular security audits, and strict access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. User Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access and receive a copy of your personal data.
  • The right to rectify inaccurate or incomplete data.
  • The right to request deletion of your personal data (Right to be Forgotten).
  • The right to restrict or object to the processing of your data.
  • The right to data portability.

To exercise any of these rights, please contact us using the information provided below.

6. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

ERM Pilot Privacy Team

Email: support@ermpilot.com